Initial Contact:
After you contact us via either this website or phone/social media, we will reach out to you to set up a quick 15-30min phone estimate conversation. We like to use this time to gather as much info about your needs and projects and jot down all your important ideas. Our goal at the end of this call is to provide some idea of cost and any suggestions based off of past projects. We call this the “Discovery Phase” and it is a wonderful way to see if you are a great fit for us and equally important, if we are a great fit for you.
Typically, for standard projects, this estimate usually falls close to the final proposal number, and we also encourage you to send us some pictures of the project area, site, and any other helpful points. This helps the initial conversation process a lot!
Appointment setup and Quote building:
After the Discovery call, we will set up a consultation visit with you at a time that is convenient for you. This part of the quote process does incur a fee that ranges from 200-500.00 and eventually goes towards the final invoice/quote price. We do this to compensate for our time spent measuring, going over the site and project details, spending time gathering quotes from sub-contractors, and other time-consuming tasks it takes to build up your actual quote!
If it is a really small project, in most cases we will waive the fee, for something like a doorknob repair, let’s say as an example. We understand not many contractors do this, but we like to provide a different and better experience for you, so this has become a great process we found for both parties. This fee is non-refundable. For any questions about our process, please inquire via this web form and/or email! We are happy to be of service!
